Riyadh Municipality has achieved a significant leap in closure of received reports at Riyadh Municipality Center (940) during the year 2018, which reached 500000 reports, which have been processed through clear and specific mechanisms.
Eng. Abdullah Al Qahtani, Director of 940 Center in Riyadh Municipality said that 940 Center received 496,632 reports during 2018, with a daily average of 136 reports, including sub-municipalities of the city, sub-municipalities of the region and other external bodies, and it has been accomplished 409,444 reports, representing 82.4% of the total.
Eng. Al Qahtani revealed that the number of reports received within scope of Riyadh city and related to Riyadh Municipality is amounted by 412,410 reports, it has been accomplished 86.5% of the total received in 940 Center, while municipalities of the region received 37,655 reports with an achievement rate of 82.9%
The Center also forwarded 46,567 reports to other service providers by jurisdiction.
It should be noted that Riyadh Municipality has organized during the last two days 940 workshop, which showed that reports received by sub-municipalities represent 20% of reports received by Center directly – to be classified to multiple levels and determine its importance degree because of the different ways of processing reports according to severity, also Riyadh Municipality stressed on importance of redoubling efforts, care and attention in responding to reports.