Incident Monitoring Center
An integrated digital platform that enables monitoring of incidents and municipal observations, whether through field monitoring teams or reports submitted by residents. The platform contributes to accelerating response to incidents and analyzing data to enhance the efficiency of municipal services and support proactive planning for maintenance and remediation.
Goals
Monitoring municipal incidents and observations through field inspection teams and residents’ reports.
Accelerating incident response to ensure immediate and effective handling.
Analyzing municipal data to support decision-making based on accurate information.
Enhancing the efficiency of municipal services through rapid response and organized follow-up.
Supporting proactive planning for maintenance and remediation to prevent issues from escalating.
Customer segments
Residents